Inside / Counter Sales Representative

Openings Available:

Peabody, MA

34 Railroad Ave.
Peabody, MA 01960


Function:   Handles all sales functions in a professional manner for counter customers  by providing prompt and efficient service to achieve maximum sales and customer  satisfaction.


Duties & Responsibilities:

  • Exhibit a positive, friendly & helpful attitude with customers.

  • Determine merchandise required by customer and suggest alternative and/or  additional items related to the customer’s order.

  • Create sales order.

  • Select appropriate merchandise from stock.

  • Receive payment or obtain credit information.

  • Properly prepare merchandise for customer transportation.

  • Maintain counter area displays in an orderly manner.

  • Backup Inside Sales desk.

  • Assist warehouse, when needed, to pull and ship orders for delivery.

  • Assist and resolve customer complaints.

  • Any additional tasks as assigned by the Counter Manager.


Skills:  

  • Exceptional customer service and communication skills.

  • Electrical product and application knowledge.

  • Proficiency for data entry and utilization of our business software, Eclipse.


Qualifications:  

  • High School diploma or General Education Degree (GED) or equivalent combination of education and experience.

  • A minimum of one year Electrical experience a plus.

  • Ability to speak, read, comprehend and write in English.

  • Physical demands of the job.


Benefits:  

  • Competitive Salary.

  • Medical and Dental Insurance.

  • 401k Plan with Employer match.

  • Paid Vacation and Holidays.


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